Privacy Policy

Introduction

This Website with the URL of selfpivot.in (“Website/site”) is operated by SELF PIVOT (“we” or “us” or “our”) respect the privacy of our users (“user” or “you”). Hence, we maintain the highest standards for secure transactions and user information privacy. We do collect your personal information and your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relate to the processing of personal data. Please read the following statement to learn about our information gathering and dissemination practices.

This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. By using/accessing this website as defined for business and/or personal use, indicate that the user understands, agrees and consents to this privacy policy.

 

Amendment of Privacy Policy

Our Privacy Policy is subject to change at any time without notice and the same shall be updated and available on this website from time to time. Though every effort would be made to keep you informed of the changes, if any, to the policy, you are kindly advised to review the policy periodically.

 

How We Collect Information

1. From you directly and through this Site. We may collect information through the Website when you visit or through direct interaction with you.
2. Through business interaction: We may collect information through business interaction with you or your employees

 

 Information We Collect

1. We may collect information primarily to provide better services to all of our clients. The information we may collect on the Site includes:

• Name
• Email address
• Contact Number

2. We collect the following information from you when you use or signup on our website:

• Age
• Gender
• Sexual orientation
• Marital status
• Physical, physiological, and mental health condition
• Medical records
• Emergency contact information

3. When you visit our site, some information is automatically collected. This may include Information such as your IP address, your browser type, your operating system, your access times. We also collect information about how you use our services;

 

4. Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date, UPI information) that we may collect when you book our services from the Site;

 

5. Personal and other information you may provide when responding to surveys;

 

6. We may use tracking tools like Google Analytics and browser cookies for collecting information about your usage of our website. If you prefer, you can choose to set browser to reject cookies, some features might be unavailable. For more information on how to reject cookies, see your browser’s instructions in changing your cookie settings.

 

7. By using the Website, you are agreeing that We may advertise your feedback on the Website and marketing materials.

 

8. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the laws concerned.

 

How We Use Your Information

1. We use the information we collect primarily to provide, maintain, protect and improve our current products and services
2. We use the information collected through the website as described in this policy and we may use your information to:

• Improve our services, Site and how we operate our business;
• Understand and enhance your experience using our Site and services
• Personalize our services and make recommendations
• Provide and deliver services you request.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you;
• Provide customer support and respond to your requests, comments, and inquiries;
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
• Process payments and refunds;
• Resolve disputes and troubleshoot problems
• Assist law enforcement and respond to subpoena;
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

 

Storage And Retention Of Information

• We store your data on online servers ensuring best possible protection from our end. We intend to protect it in encrypted format and also take back-up at defined intervals to ensure there is minimum data loss in case of any unfortunate server crash;
• We retain your information after we cease providing Services to you, even if you close your account, to the extent necessary to comply with our legal and regulatory obligations, and for the purpose of fraud monitoring, detection, and prevention
• We also retain your information to comply with our tax, accounting, and financial reporting obligations, where we are required to retain the data by our contractual commitments to our financial partners, and where data retention is mandated by the payment methods that we support. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

 

Information Security

We employ a variety of technical and organizational measures to keep your personal information safe and to prevent unauthorized access to, or use, or disclosure of it. Unfortunately, no information transmission over the Internet is guaranteed 100% secure nor is any storage of information always 100% secure, but we do take all appropriate steps to protect the security of your personal information.

 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and Terms and Conditions of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

 

Cookies

• Certain parts of our Site use “cookies” to keep track of your visit and to help you navigate between sections. A cookie is a small data file that certain websites store on your computer’s hard-drive when you visit such websites. Cookies can contain information such as your user ID and the pages you have visited. The only personal information a cookie contains is information that you have personally supplied.
• We use cookies on our Site to enable us to deliver content that is specific to your interests and gives us an idea of which parts of the Site you are visiting and to recognize you when you return to the Site. Reading cookies does not give us access to other information on your computer’s hard-drive and our Site will not read cookies created by other websites that you have visited.
• You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. If, however, you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you access the Site.
• Please note providers of third party content may also use cookies over which we have no control. For detailed information on the cookies we use and the purposes for which we use them see the table at the end of the policy.

 

Links To Third Party Site/Apps

Our Site may, from time to time, contain links to and from other websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data, and we do not accept any responsibility or liability for these policies. When you leave our site, we encourage you to read the privacy policy of every website you visit.

 

Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: 

• We record keep your returns in accordance with government regulations and standard Information Management Policy;
• We may access and/or disclose your information if it is necessary to comply with the law or legal process, to protect or defend ourselves. For example, we may be required to cooperate with regulators or law enforcement action such as a court order, subpoena or search warrant;
• We may disclose your information if required by financial institutions to verify, mitigate or prevent fraud or to manage risk or recover funds in accordance with applicable laws/regulations;
• With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

 

Children

If you are under 18 or the age of majority in the jurisdiction in which you reside, you may only use Our Website with the consent of your parent or legal guardian. In any case, we will not be liable for any cause of action that arose due to non-compliance with this section.

 

Changes To This Policy

We may change the policy from time to time. If we make any changes to this policy, we will change the Last Updated data above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.

 

Emails And Communication

Contact Details

Name- Richa Mohta

Email address- [email protected]

Contact Number: 6292002235

Your privacy is extremely important to us. Upon acceptance of these Terms of Use, you confirm that you have read, understood and unequivocally accepted our Privacy Policy.