Terms & Conditions

Effective date: June 21,2023

Last Updated on: June 21, 2023




This Terms of Service Agreement (the “Agreement”) governs your use of this website, selfpivot.in (the “Website”), Self Pivot (“Business Name”) for services provided on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Self Pivot reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Self Pivot will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Self Pivot encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website.


Terms of Use

  1. Services Offered- This Website offers the following Services
  • Psychotherapy sessions with qualified and licensed psychologists.
  • Psycho-education services through website and its social media platforms
  • Workshops and campaigns related to mental health
  • Dance movement therapy sessions

2. Therapy sessions can be accessed through online appointment booking systems available on the website (under the section “Book with us”).

3. The mode of sessions available are audio call and video. The user has the right to choose the mode they feel comfortable with.

4. Each therapy session will be conducted for the duration of 50 minutes.

5. Confidentiality- The user has the right to confidentiality pertaining to information shared within the therapy sessions. All therapists/mental health professionals at Self Pivot are bound by such terms.


Limitations to Confidentiality

  • When there is any danger/threat to life (self or others) – When there is evidence of threat or harm to self or others, The therapists/mental health professionals are required to disclose such information to the Emergency.
  • Disclosure to nominated representative (if applicable).
  • Disclosure to statutory authorities: In the rare event that a statutory authority like High Court/Supreme Court/ Board or other authorities warrant disclosure of privileged information in order to ascertain the client’s mental status
  • Disclosure of information to other healthcare providers to inform and facilitate treatment
  • Disclosure in the interest of public safety and security
  • Our confidentiality policy is in accordance with the Mental Healthcare Act, 2017 and is subject to change to reflect changes in legislation and/or policy

6. We do not advise the use of our services during acute distress or for crisis intervention. Online therapy is not advisable if you are in acute distress. Please contact your nearest hospital if you are feeling suicidal or at risk of self-harm. We do not provide 24 hours, emergency services.

7. Payments: The user is required to pay all applicable charges prior to accessing the services offered. For more information on session fees, refund, and cancellation, please refer to BOOK WITH US and RESCHEDULING AND CANCELLATION POLICY Section.


By using/subscribing this Website, you agree to the terms set forth in this Agreement. Contact shared by the user or to law enforcement agencies.


  1. Intellectual Property:  To the extent that Self Pivot does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies.  Such content should not be considered as a replacement to treatment. It is purely for generating mental health awareness and providing psycho-education. You acknowledge that your use of the content on this Website is for personal, noncommercial use.
  2. Use of Website- Self Pivot is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website
  3. License- By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Self Pivot or the applicable third party (if third party content is at issue).


Limitation Of Liability

Self Pivot will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this agreement or the services in any manner, including liabilities resulting from the inability to use the website content or services.



Self Pivot believes strongly in protecting user privacy. Please refer to Self Pivot PRIVACY POLICY, incorporated by reference herein, that is posted on the Website.


Agreement to be Bound

By using this Website or booking services on Self Pivot you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.



  1. Force Majeure- Self Pivot will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.
  2. Cessation of Operation- Self Pivot may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Services
  3. Effect of Waiver- The failure of Self Pivot to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.
  4. Governing Law; Jurisdiction- This Website originates from Kolkata, West Bengal. This Agreement will be governed by the laws of the State of Law, West Bengal without regard to its conflict of law principles to the contrary. Neither you nor Self Pivot will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of West Bengal. By using this Website or using our Services you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.
  5. Statute of Limitation- You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Services or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
  6. Waiver of Class Action Rights- By entering into this agreement, you hereby irrevocably waive any right you may have to join claims with those of other in the form of a class action or similar procedural device. Any claims arising out of, relating to, or connection with this agreement must be asserted individually.
  7. Termination- Self Pivot reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Self Pivot. Self Pivot reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Self Pivot chooses, in its sole discretion and without advance to you, to terminate it.

By using this website or booking services from this website you agree to be bound by all of the terms and conditions of this agreement.